http://glamrock.com/forum/ GlamRock.com Forum » Forum: ** Technical Support forum - Recent Posts en Sat, 26 May 2012 12:29:40 +0000 http://glamrock.com/forum/glamrockcom-support-forum/help-real-quick#post-38292 Thu, 12 Jan 2012 10:32:27 +0000 Thiez 38292@http://glamrock.com/forum/ <p>Same problem here but i can't find the list descriped in the post above. </p> http://glamrock.com/forum/glamrockcom-support-forum/site-how-to-update-your-email-address#post-35494 Fri, 28 Jan 2011 00:33:18 +0000 admin 35494@http://glamrock.com/forum/ <p>You must have a in-use email address to access your account otherwise if you lose a password, you won't be able to recover it.</p> <p>Here's how to update the email address associated with your GlamRock.com account</p> <p>1. Make sure you are logged in on the <a href="http://glamrock.com/forum/">FORUM</a></p> <p>2. On the <a href="http://glamrock.com/forum/">FORUM Page</a>, in the left side navigation, click on "Manage Account".</p> <p>3. Change your email address in the profile edit page and click on "Update Profile". </p> http://glamrock.com/forum/glamrockcom-support-forum/i-cant-log-in-to-the-forum#post-34660 Fri, 24 Dec 2010 20:56:58 +0000 Retroman 34660@http://glamrock.com/forum/ <p>You are welcome. The problem logging on using your original email address should be resolved at the beginning of the new year.</p> <p>Sorry for any inconvenience.</p> <p>The GlamRock.com team. </p> http://glamrock.com/forum/glamrockcom-support-forum/i-cant-log-in-to-the-forum#post-34659 Fri, 24 Dec 2010 20:47:46 +0000 hybelkanin 34659@http://glamrock.com/forum/ <p>Yay, it works! : D Again, thanks a lot : D </p> http://glamrock.com/forum/glamrockcom-support-forum/i-cant-log-in-to-the-forum#post-34651 Fri, 24 Dec 2010 12:07:27 +0000 Retroman 34651@http://glamrock.com/forum/ <p>Hi <strong>Sheila (Hybelkanin)</strong>. I am sorry to hear that you are having problems logging into the forum. I have looked into this issue and sent you a PM. </p> http://glamrock.com/forum/glamrockcom-support-forum/i-cant-log-in-to-the-forum#post-34650 Thu, 23 Dec 2010 23:09:15 +0000 Sheila 34650@http://glamrock.com/forum/ <p>Hey. I've tried for a long time to log in with my other user (Hybelkanin), but it doesnt work. I've tried to reset the password (it says my password is wrong), but I dont get any mail. And I've tried more than once. I can log into the community-part, but when I go to the forum I have to log in again, and then the password is wrong. Am I just too stupid, or is it something wrong? xD </p> http://glamrock.com/forum/glamrockcom-support-forum/why-cant-i-add-music-to-my-profile#post-33072 Tue, 14 Sep 2010 04:33:19 +0000 admin 33072@http://glamrock.com/forum/ <p>OK, the technical hitch has been solved.</p> <p>You can now upload MP3 music files into your profile playlist.</p> <p>To add MP3 music to your profile,</p> <p>1. Access your profile (Mouse over the "HOME" main navigation tab and select "My Profile".</p> <p>2. Scroll down to the section titled "Music" and click on the "VIEW ALL" link</p> <p>3. Click on the link "....add some?". This will present you with an upload window, select the MP3 file from your computer and upload.</p> <p>That's all to it!!! </p> http://glamrock.com/forum/glamrockcom-support-forum/cherry-says#post-32545 Sun, 08 Aug 2010 23:31:05 +0000 admin 32545@http://glamrock.com/forum/ <p>Lets close this one up </p> http://glamrock.com/forum/glamrockcom-support-forum/cherry-says#post-32544 Sun, 08 Aug 2010 23:16:33 +0000 admin 32544@http://glamrock.com/forum/ <p><a href="http://glamrock.com/forum/glamrockcom-support-forum/why-cant-i-add-music-to-my-profile">Can't Upload Music - Support Request</a> </p> http://glamrock.com/forum/glamrockcom-support-forum/cherry-says#post-32542 Sun, 08 Aug 2010 17:27:02 +0000 CherryPie 32542@http://glamrock.com/forum/ <p>Can't upload Music! <img src='http://glamrock.com/forum/bb-images/smilies/icon_confused.gif' alt=':?' class='wp-smiley' /> it says i have not permission <img src='http://glamrock.com/forum/bb-images/smilies/icon_neutral.gif' alt=':|' class='wp-smiley' /> <br /> ?? </p> http://glamrock.com/forum/glamrockcom-support-forum/profiles-urrrgh-it-wont-let-me-edit-my-profile#post-32283 Thu, 22 Jul 2010 07:53:37 +0000 admin 32283@http://glamrock.com/forum/ <p>The <strong>Extended Profiles</strong> are something that's new so when you open a new account or reactivate an old one, there won't be any information there so you want to put something in there and it won't let you.</p> <p>Take a look at your date of birth! It's probably showing today's date or something recent. <strong>UPDATE YOUR DATE OF BIRTH FIRST!!</strong>. Once that is updated correctly, you can start building your profile.</p> <p>Have fun! </p> http://glamrock.com/forum/glamrockcom-support-forum/video-loading-problems#post-32227 Wed, 14 Jul 2010 23:50:30 +0000 Shaggzilla 32227@http://glamrock.com/forum/ <p>Thanks a lot, I really appreciate it. </p> http://glamrock.com/forum/glamrockcom-support-forum/video-loading-problems#post-32213 Wed, 14 Jul 2010 06:19:09 +0000 admin 32213@http://glamrock.com/forum/ <p>It's a bug on the page that's now been fixed.</p> <p>You can now upload as many YouTube clips as you like <img src='http://glamrock.com/forum/bb-images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p> <p>Thank you for reporting the bug and if there is anything else you notice is askew, please don't hesitate to post in the SUPPORT forum. </p> http://glamrock.com/forum/glamrockcom-support-forum/video-loading-problems#post-32203 Tue, 13 Jul 2010 20:27:59 +0000 Shaggzilla 32203@http://glamrock.com/forum/ <p>I've been trying to put youtube videos in my profile for my video section, and the url box is not showing up. The only thing that keeps popping up is the Browser box to upload videos from my computer. Is anyone else experiencing this or just me? </p> http://glamrock.com/forum/glamrockcom-support-forum/removing-videos#post-32058 Sat, 26 Jun 2010 18:19:49 +0000 Retroman 32058@http://glamrock.com/forum/ <p>View the video you wish to remove and use the "Delete Video" option found at the bottom right of the page under the tools section.</p> <p>Retroman </p> http://glamrock.com/forum/glamrockcom-support-forum/removing-videos#post-32055 Sat, 26 Jun 2010 06:49:03 +0000 eightiesroxlindassox 32055@http://glamrock.com/forum/ <p>Hello, I inadvertently posted a video twice can you tell me how to remove it? Thanks </p> http://glamrock.com/forum/glamrockcom-support-forum/why-cant-i-add-music-to-my-profile#post-31821 Thu, 10 Jun 2010 04:08:22 +0000 admin 31821@http://glamrock.com/forum/ <p>There are 2 places in GlamRock.com where you can upload music.</p> <p><strong>1. In forum posts.</strong><br /> That feature is ACTIVE and you can upload a MP3 file in any forum post that you make.</p> <p>To find out how to do this, click on this link. <a href="http://glamrock.com/forum/glamrockcom-support-forum/new-site-feature-embed-mp3s-in-posts">How to insert MP3's in posts</a></p> <p><strong>2. In your profile</strong><br /> There is currently an option to upload MP3 tracks in your profile however we have disabled it because when someone uploaded a track in their profile and the same track was in a forum post, the system crashed. It's a technical issue that we are searching for a fix. </p> http://glamrock.com/forum/glamrockcom-support-forum/a-little-help-admin#post-31806 Wed, 09 Jun 2010 02:52:23 +0000 Twizzle58 31806@http://glamrock.com/forum/ <p>It worked, thanks! </p> http://glamrock.com/forum/glamrockcom-support-forum/a-little-help-admin#post-31793 Tue, 08 Jun 2010 12:53:58 +0000 Retroman 31793@http://glamrock.com/forum/ <blockquote><p>"How do you edit your signature?"<strong> - Twizzle58</strong></p> </blockquote> <p>Follow these four steps to edit your signature:</p> <p>1) Login and visit the forum. </p> <p>2) Click your screen name from the "ONLINE NOW" list to access the "GlamRock.com Forum » Profile" page.</p> <p>3) Click the yellow "Edit" tab to access the "GlamRock.com Forum » Edit Profile" page.</p> <p>4) Click the "Update Profile" button to submit changes to your signature.</p> <p>Tip: You can click the name above your avatar to access your forum details. </p> http://glamrock.com/forum/glamrockcom-support-forum/a-little-help-admin#post-31782 Tue, 08 Jun 2010 01:49:00 +0000 Twizzle58 31782@http://glamrock.com/forum/ <p>How do you edit your signature? </p> http://glamrock.com/forum/glamrockcom-support-forum/why-cant-i-add-music-to-my-profile#post-31779 Mon, 07 Jun 2010 23:40:04 +0000 LovelyAngelYuri 31779@http://glamrock.com/forum/ <p>I tried to add some music to the playlist I saw, and it said I don't have permission to do that. </p> http://glamrock.com/forum/glamrockcom-support-forum/list-technical-problems-in-the-support-forum#post-31589 Sun, 23 May 2010 23:27:17 +0000 admin 31589@http://glamrock.com/forum/ <p>If you come across something that you think isn't working right, please cruise the <a href="http://glamrock.com/forum/forum/glamrockcom-support-forum">Support Forum</a> to see if it's been reported before or if it hasn't, then create a new topic.</p> <p>If you think something should look different, post it in the <a href="http://glamrock.com/forum/forum/glamrockcom-site-info">Site Info, Suggestions or Announcements Forum.<br /> </a><br /> Whatever you do, <strong>DON'T post on mine or a Moderators wall!</strong></p> <p>The forum is a much more organized way of addressing and resolving these sort of issues.</p> <p>Thank you </p> http://glamrock.com/forum/glamrockcom-support-forum/forum-logging-in-using-email-address#post-31067 Wed, 28 Apr 2010 22:46:06 +0000 PrimalScreamer68 31067@http://glamrock.com/forum/ <p>Admin, this is PrimalScreamer68(formerly SixxShooter, formerly SIXX-Again). For the second time I tried to log on and wasn't let in, and had to start over AGAIN! I'm bummed because I just passed the 100 posts mark a few days ago. Now I have to start over! Any way at all you guys can bump me up to the 100+ privileges?</p> <p>PLEASE!!! If not, I guess I'll have to do it all over <img src='http://glamrock.com/forum/bb-images/smilies/icon_confused.gif' alt=':?' class='wp-smiley' /> </p> http://glamrock.com/forum/glamrockcom-support-forum/forum-logging-in-using-email-address#post-31046 Wed, 28 Apr 2010 09:08:57 +0000 admin 31046@http://glamrock.com/forum/ <p><strong>PLEASE REMEMBER</strong></p> <p>When you first log into the new site, log in from the <strong><a href="http://glamrock.com/forum/index.php">Forum</a>.</strong></p> <p>This will automatically stabilize your account for use through the whole site and after that first log in, you'll be fine from that time on.</p> <p>Your first log in is critical. </p> http://glamrock.com/forum/glamrockcom-support-forum/forum-logging-in-using-email-address#post-30808 Fri, 23 Apr 2010 10:30:06 +0000 admin 30808@http://glamrock.com/forum/ <p>Currently, you use your username (and a password) to log in.</p> <p>From now on we are going to have to use <strong>your email address</strong> (and the same password) to log in.</p> <p>The email address that you use to log in with is the <strong>same email address that you first registered on the site with.</strong></p> <p>If you don't remember your registered email address, use the following procedure -</p> <p>1. Access the <a href="http://glamrock.com/forum/index.php">Forum </a>and log in with your usual username and password (even though it says email and password).</p> <p>2. On the left hand navigation sidebar, select "Manage Account".</p> <p>3. Note (or change) your email address.</p> <p>4. If you changed your email address, click on "Update Profile" to save.</p> <p>5. Use this email address and your regular password to log into the site in future.</p> <p>Note : If you have forgotten your password, you can reset it <a href="http://glamrock.com/forum/topic/glamrockcom-password-recovery-procedure">using the password reset directions.</a> </p> http://glamrock.com/forum/glamrockcom-support-forum/new-members-guide#post-28027 Wed, 30 Dec 2009 02:51:45 +0000 admin 28027@http://glamrock.com/forum/ <p>As this forum is now well established, Newbies shouldn't be starting new threads unless the topic is in the community interest.</p> <p>Hearing your demo <strong>IS NOT</strong> in the community interest nor is alerting the community of your existence. Nor is asking a question, no matter how simple or interesting you think it is.</p> <p>Any posts of this nature will be <strong>DELETED</strong>.</p> <p>Newbies are encouraged to <strong>PARTICIPATE &#38; POST ON ESTABLISHED THREADS</strong> to gain some knowledge and understanding of the community before creating discussion threads.</p> <p>The purpose of this rule is to improve the quality of the community. I have just spent a weekend cleaning up thousands of shit posts (most without responses) that add no value at all.</p> <p>GlamRock.com is into it's second year and the focus now more than ever is to provide a quality resource and reference site. Therefore, introducing who you are and what bands you like is not of interest. Besides, that stuff is already in your public profile.</p> <p>Also, letting the community know that you are back from a lay off isn't of interest either.</p> <p>Thank you for being part of our community. </p> http://glamrock.com/forum/glamrockcom-support-forum/problem-forum-goes-offline-sometimes#post-27239 Wed, 09 Dec 2009 08:51:37 +0000 admin 27239@http://glamrock.com/forum/ <p>UPDATE:</p> <p>Just got off the phone to hosting support and they advise that the problem has been resolved. The server where the database is stored has been stable for the last hour so they are calling this a resolution!</p> <p>This has been the first major hosting fuck up. The amount of mail they handle and the bandwidth we soak up, they do a pretty fucking amazing job.</p> <p>Please come back and post if the problem recurs.</p> <p>UPDATE - 12/12/2009</p> <p>Problems is rectified. The hosting company sent out a bulletin explaining the outage and explaining that it was resolved.</p> <p>I'll lock this one up as the problem in question is quite rare. </p> http://glamrock.com/forum/glamrockcom-support-forum/problem-forum-goes-offline-sometimes#post-27237 Wed, 09 Dec 2009 08:36:32 +0000 rachael 27237@http://glamrock.com/forum/ <p>yea cheers admin <img src='http://glamrock.com/forum/bb-images/smilies/icon_cool.gif' alt='8)' class='wp-smiley' /> </p> http://glamrock.com/forum/glamrockcom-support-forum/problem-forum-goes-offline-sometimes#post-27234 Wed, 09 Dec 2009 08:31:21 +0000 Retroman 27234@http://glamrock.com/forum/ <p>Thanks <strong>Admin</strong>. I'm sure that it will get fixed. </p> http://glamrock.com/forum/glamrockcom-support-forum/problem-forum-goes-offline-sometimes#post-27233 Wed, 09 Dec 2009 08:29:19 +0000 rachael 27233@http://glamrock.com/forum/ <blockquote><p>"Um, I restarted my machine and it came back on but it had been 10 minutes or so and it usually clears by then. It's been off three times between 7am to 8am this morning."<br /><strong> - Retroman</strong></blockquote> </p> <p>are psychic????</p> <p>it was off a couple times before if i recall right too?<br /> or it could be my brain going off on one....</p> <p>someone slap me </p>